The Ramblings of Jenn Shuey - Latest Comments in Live It With Charter Sucks

Re: Live It With Charter Sucks

Jennifer S. — Thu, 02 Jul 2009 23:23:18 -0000

Charter does offer HD packages in most areas, so there's a possibility that either you're in one of the few areas that isn't receiving HD packages yet or you just haven't opted to purchase one of the HD packages which you do have to subscribe to separately.

Re: Live It With Charter Sucks

carollynbroom — Thu, 02 Jul 2009 21:28:22 -0000

why does charter not have HD I have a really nice tv that I wish I could see it in HD

Re: Live It With Charter Sucks

tammy in SC — Mon, 08 Jun 2009 21:45:49 -0000

OMG charter is the worst i only have 2 services i signed for all 3 but after missing 4 days of work waiting for telephone tech to even show up which did not happen at all he called his boss said no one was home i was on phone with rep in MY HOUSE on my cell phone saying thats funny he was no where near my home even ..................rep told me sorry had to reschuedule when i asked to speak with this techs boss they gave me bullshit story we are'nt allowed to do that...............i canceled phone i have vonage now works even better and as for the movie channels we have or on demand half the time you can crank your t.v all the way up and still not hear i have called and they blame it on the networks.............well tell them to give us sound how hard is that................if there where another fast internet around i sure would not be with charter but i am stuck for now...........i looked at the reward stuff and said why even bother just another thing to have to be on phone constatly with them about.......such a sad company i wish someone would get another cable provider and give us options

Re: Live It With Charter Sucks

Jennifer S. — Sat, 30 May 2009 15:21:25 -0000

You are completely right about that. Half the time the techs don't even care enough to show up, and you wouldn't believe how many times I've had to tell the techs how to fix the problem because they are too incompetent to do it. The ONLY reason we use Charter at all is because we have no other option unless we want dial up or satellite. From my own experiences as well as discussions with others who have used satellite, you might as well stick with dial up (which is not an option with a home business like mine).

We've dropped our services from the largest package they have to just the basics and raised them back up again only because it's so much more expensive to carry just the basic services. You end up paying less for more services but deal with more hassle because of the fact no one cares. We now know exactly why Charter is bankrupt.

Re: Live It With Charter Sucks

Jennifer S. — Sat, 30 May 2009 15:16:58 -0000

I do login almost daily, but the point is most of us don't receive any of the emails that are supposed to tell us when the days start so when we do login, even if it is daily, everything is gone. Plus most of the redemption items suck anyway, and why am I going to spend 15,000 points on a dvd I could pick up for $10...a dvd I don't even want.

Re: Live It With Charter Sucks

Onesold4charter — Wed, 13 May 2009 23:05:28 -0000

Charter Sucks because no one cares. Not the techs, not the sales staff and not the corp big wigs. Charter's thinks that if you have 3 of their service instead of one or two that you are less likely to cancel any services. Wrong, you now have more problems and more reason to curse the Charter name.

Re: Live It With Charter Sucks

duh — Thu, 07 May 2009 09:43:09 -0000

If you login and check once in a while, you would see that they are having Redemption Days every 3 weeks or so. I have picked up several posters, some baby trees for planting, some Mother's Day gifts, and another day is coming up shortly, but I won't hint as to which date, because that would be too easy for you, and I want all the goodies for myself.

Re: Live It With Charter Sucks

Jennifer S. — Wed, 17 Dec 2008 14:21:11 -0000

The program would be much better if the incentives were actually rewarded in a manor that kept customers coming back and signing up for more products. My personal opinion is that the entire program needs to be restructured. It was presented as a great program with great benefits for customers, yet the program doesn't live up to that. It has ended up in the same category as most of Charter's other products...well below par.

Re: Live It With Charter Sucks

georgie — Wed, 17 Dec 2008 12:52:32 -0000

Thanks people: I was going to join "Live with Charter" but with these negative comments I'm backing off. Other companies such a Quality Inns, Comfort Suites etc have similar programs with similar results.

G Velek

Re: Live It With Charter Sucks

Jennifer S. — Sat, 06 Dec 2008 01:29:49 -0000

Yep I see the ONE Polo Shirt sitting there for 12,000 points. I swear this is one of the worst rewards type programs I've ever signed up for. I shouldn't have even wasted the time it took to fill out my info!

Re: Live It With Charter Sucks

jess — Fri, 05 Dec 2008 14:40:32 -0000

charter sucks, my parents have been charter members for like 10 years, and we have the whole bundle thing and all that. In short we have like 60,000 charter points, and the only thing that i've seen charter offer in their "redemption days" that are going on right now it seems, without ANY kind of notice, is a freakin' TV Guide womans Small Polo Shirt. Thanks charter, you suck.

Re: Live It With Charter Sucks

Sara — Sat, 22 Nov 2008 12:44:43 -0000

I happened upon your post by googleing the Charter program. I just want to say that I am SO glad that I am not the only one who gets shit on by Charter! And like you I have no other cable/internet option, or I too would have been gone along time ago! Would you mind posting when they notify you of the so called redmeption days, I have yet to be notified either!!

Re: Live It With Charter Sucks

Jennifer S. — Tue, 18 Nov 2008 23:44:34 -0000

Brynn,

Thank you for contacting me. I will be contacting you about my points, but honestly the points aren't what concern me. I've spoken with Corporate many times over actually fixing our service so it WORKS, but as usual I've gotten nowhere. For 5 years I've been paying for cable television that I can't watch 75% of the time, and I'm only still paying for it because it's cheaper to pay for the basic package than to purchase just the cable internet!

Re: Live It With Charter Sucks

Brynn Palmer — Tue, 18 Nov 2008 19:06:45 -0000

Hi, my name is Brynn Palmer and I work at Charter Communications Corporate Office in Saint Louis, Missouri. I was very disappointed to see that you have not been receiving Live It with Charter emails. If you would contact me on 3145435726 or brynn.palmer@chartercom.com with your email address and the name listed on your Live It account, I will investigate this matter.
Regards,
Brynn